For Customers with Standard Branch Domain: (your-brand.app.link)

1. Debug the link by adding ?debug=1 to the end of the link.
2. Check if the link data has $web_only : true; if it doesn’t, edit the link and add $web_only in the Link Data.
3. The created link should contain -web in the link (branch-web.app.link/e/ra8U77ukTbb); if it doesn’t, please submit a ticket.

For Customers with Custom Subdomain

1. Debug the link by adding ?debug=1 to the end of the link.
2. Check if the link data has $web_only : true; if it doesn’t, edit the link and add $web_only in the Link Data.
3. If this exists and the link still opens the app, check if app links are enabled see below:

4. If app links are enabled, the app will always open on Android.
5. Execute this code before the deep linking logic to open the web URL in Chrome or a webview. If you don’t want to add the code, disable app links for Android. Branch will be able to open the app via URI schemes.