Welcome to Branch's Account Hub, your resource for managing your Branch account, configuring settings, and administering user access across your organization.
What is Account Hub?
Account Hub is a dedicated documentation workspace designed for account administrators, team managers, and users responsible for configuring and maintaining Branch settings. Whether you're setting up a new account, managing user permissions, or configuring link settings, you'll find step-by-step guides and best practices here to help manage your Branch implementation.
This hub focuses on account administration and configuration, from initial setup and app settings to user management, security, and billing.
What's inside
New to managing a Branch account? Start here to understand account setup, navigation, and key administrative features.
Learn about the latest platform updates, new features, and improvements to Branch's account management capabilities. Note that these updates are being rolled out to customers in phases.
Configure your app-level settings including attribution windows, add additional apps to your account, and manage app-specific configurations.
Set up and customize your link configurations, manage link domains, and troubleshoot formatting errors.
Manage team member access, assign roles and permissions, and control who can view and edit different aspects of your Branch account.
Configure single sign-on for your organization to streamline user authentication and enhance account security.
Monitor account activity with Liveview, manage test devices, find device IDs, and set up notification and alerting systems to stay informed about important events.
Manage privacy settings, configure data obfuscation, understand third-party integrations and GDPR compliance, minimize data sent to Branch, and review data retention policies and SDK privacy controls.
Manage your subscription, view billing information, and update payment methods for your Branch account.
Access support resources including how to submit tickets, information about professional services, and guides to help you get the most from Branch support.
Stay updated on the latest changes, improvements, and new features released to the Branch platform.
How to navigate
Use the left sidebar to browse topics, or use the search function (CMD+K) to quickly find specific information. Each section contains configuration guides, administrative instructions, and best practices to help you manage your Branch account effectively.
Article folders are organized by administrative function, making it easy to find the settings and tools you need to configure and maintain your account.
Need other resources?
Account Hub focuses on account administration and configuration. For campaign creation and optimization, visit Marketer Hub. For technical implementation and SDK integration, visit Developer Hub.