Documentation Index

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Overages and Billing

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Intro includes a set of usage limits each month. If your usage exceeds those limits, overage charges apply automatically. All services continue normally regardless of usage.

Included limits

Metric

Included with Intro

Volume credits

5,000/mo

Web links / customized QR codes

500/mo (shared cap)

Click tracking

25,000/mo

Overage rates

Metric

Overage rate

Volume credits

$0.05 per VC

Web links / QR codes

$0.05 per link or QR

Click tracking

$0.01 per click

Overages are calculated on usage above your included limits and billed at the end of each billing cycle.

Links and QR codes share a single 500/mo cap. When you create a new link:

  • If your app has a custom QR configuration, the link counts as 1 customized QR

  • If your app does not have a custom QR configuration, the link counts as 1 link

The total cap is 500 regardless of the mix.

Overage alerts

You'll receive email and in-app alerts as you approach and exceed your included limits. Alerts are sent per metric, so you may receive separate notifications for volume credits, links/QRs, and clicks.

Billing cycle

  • All accounts are billed on the 1st of the month

  • Mid-month signups are prorated for the remainder of the first month

  • Base subscription fee is charged at the start of each cycle

  • Overage charges from the previous month are added to the same invoice

Overages during trial

There are no overage charges during your 30-day trial. Basics plan limits apply (100,000 VCs, 10,000 links, 150,000 clicks). Usage is monitored but not billed.

When Intro is bundled with Basics

When Intro is bundled with a Basics subscription, the higher cap always applies between Intro and your Basics plan. Caps do not stack.

  • Performance or Engagement Basics: Click tracking overages do not apply. These plans measure usage via volume credits instead

  • Activation Basics: Volume credit and ad partner caps are provided via the Intro bundle (5,000 VCs/mo, 1 ad partner with 3 postbacks)

Comparing costs

If your overage charges regularly approach or exceed the cost of a Basics plan, upgrading may reduce your total bill. Compare costs from Manage Your Subscription in Branch.