Intro includes a set of usage limits each month. If your usage exceeds those limits, overage charges apply automatically. All services continue normally regardless of usage.
Included limits
| Metric | Included with Intro |
|---|---|
| Volume credits | 5,000/mo |
| Web links / customized QR codes | 500/mo (shared cap) |
| Click tracking | 25,000/mo |
Overage rates
| Metric | Overage rate |
|---|---|
| Volume credits | $0.05 per VC |
| Web links / QR codes | $0.05 per link or QR |
| Click tracking | $0.01 per click |
Overages are calculated on usage above your included limits and billed at the end of each billing cycle.
How links and QR codes share volume
Links and QR codes share a single 500/mo cap. When you create a new link:
- If your app has a custom QR configuration, the link counts as 1 customized QR
- If your app does not have a custom QR configuration, the link counts as 1 link
The total cap is 500 regardless of the mix.
Overage alerts
You'll receive email and in-app alerts as you approach and exceed your included limits. Alerts are sent per metric, so you may receive separate notifications for volume credits, links/QRs, and clicks.
Billing cycle
- All accounts are billed on the 1st of the month
- Mid-month signups are prorated for the remainder of the first month
- Base subscription fee is charged at the start of each cycle
- Overage charges from the previous month are added to the same invoice
Overages during trial
There are no overage charges during your 30-day trial. Basics plan limits apply (100,000 VCs, 10,000 links, 150,000 clicks). Usage is monitored but not billed.
When Intro is bundled with Basics
When Intro is bundled with a Basics subscription, the higher cap always applies between Intro and your Basics plan. Caps do not stack.
- Performance or Engagement Basics: Click tracking overages do not apply. These plans measure usage via volume credits instead.
- Activation Basics: Volume credit and ad partner caps are provided via the Intro bundle (5,000 VCs/mo, 1 ad partner with 3 postbacks).
Comparing costs
If your overage charges regularly approach or exceed the cost of a Basics plan, upgrading may reduce your total bill. Compare costs from Manage Your Subscription in Branch.