Overview
Branch has upgraded our single sign-on (SSO) infrastructure by migrating to Auth0, an industry-leading identity management platform.
This change enhances security, improves reliability, and provides a better user experience during login.
What’s changing?
We've built a completely new SSO system using Auth0 to enhance security and streamline user management.
- Migration required for new experience: To take advantage of the improved experience, enterprise customers with an existing Branch SSO integration must migrate to the new Auth0-based system.
- New configuration page: A new Auth0 configuration page is now available in the Branch Dashboard to guide you through the setup/migration process.
- No impact to current login methods: Your existing SSO integration will continue to function without interruption as you plan your migration. Also, customers not using SSO can continue to log in with a username and password.
- No downtime: The migration process is designed to be seamless, with no system downtime.
Benefits
This upgrade offers several key benefits:
- Improved user experience: The new integration enables access to our redesigned and more intuitive user interface.
- Simplified user management: Easily provision and deprovision your Branch user accounts.
- Trusted and secure: Auth0 is a trusted, industry-leading vendor for authentication and authorization.
Who can access the new system?
The new Auth0 SSO is available now for all enterprise customers, including:
- Current SSO users who need to migrate.
- Enterprise customers who want to start using SSO.
- New enterprise customers setting up SSO.
Note
Branch SSO is not available for self-serve customers.
Learn more
To get started with Auth0, please see our new guide: Configure SSO With Auth0. These same steps also apply to customers using our legacy SSO offering with an IdP like Okta.