Get started

To access Liveview, go to Configuration > Testing & Monitoring, then select the Liveview tab.

Attention

Branch's new experience is rolling out in phases, so your interface may differ. This article covers the Testing & Monitoring page in the new experience. To learn more, see New Branch Overview.

1. Choose an event type

Select the event type you want to view from the dropdown menu in the upper left.

2. Add filters (optional)

Select Build Query to open the query builder modal. Here you can:

• Change the Event Type from the dropdown.
• Add filters by selecting a field, operator, and value.
• Select + Add filter to add additional filters.

Select Save to apply your filters.

Some of the most useful filters include name (for example, PURCHASE), feature, channel, campaign, and device identifiers like IDFA.

3. Customize columns (optional)

Select the Columns dropdown to show or hide columns in the results table. You can search for available columns and check or uncheck them to customize your view.

4. View Webhook records

To see the webhook request and response for debugging, select webhooks from the event type dropdown. This allows you to see what information is getting sent and whether it was successful (200 status code) or not (400 or 500 status code).

Note

If you're trying to view Webhook Records going to a data integration, you'll need to filter by webhook_partner_key and specify the value in the format di_partner_name. For example, Adobe Analytics Processing Rules is di_adobe_analytics_pr, Mixpanel is di_mixpanel. If you don't add this filter, the webhook records for those data integrations will not show.

Supported event types

Liveview enables you to debug the following event types:

• click
• branch cta view
• sms sent
• open
• install
• reinstall
• web session start
• pageview
• content event
• commerce event
• custom event
• user lifecycle event
• webhooks

Liveview allows advanced filtering on a number of dimensions, including per-event and per-device dimensions not surfaced elsewhere in Branch. Access to this data is determined by the Sensitive Data access level.

FAQs

Why is my link showing the same campaign name even though I'm sending dynamic values via query parameters?

We don't allow you to override default values set for analytics parameters ('~channel', '~tags', '~campaign', '~feature') at the link level via query parameters. This is done to prevent spam.

Why am I able to see revenue data on Liveview but not on the analytics page?

Revenue data will only populate for PURCHASE events. The event must be a standard Branch Commerce Event with the type PURCHASE, as outlined in the Commerce table in this section.

If you use a different type of event other than a PURCHASE event, you'll only see the data in Liveview, and the same data will not populate the dashboard.

For more information, refer to our documentation on Tracking Commerce, Content, Lifecycle and Custom Events.