mParticle (Import)

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Overview

Sending events from mParticle to Branch will allow you to attribute downstream conversions like purchases across web and app to Branch link clicks. Events imported from mParticle to Branch will be available wherever you can normally use events within Branch, including dashboard visualizations, Data Feeds, Ads postbacks, Journeys targeting, Liveview and more.

This guide walks through the server-side integration for data import from mParticle to Branch. For the client-side integration, see the mParticle iOS or android documentation. For data export from Branch to mParticle, go here.

How does it work?

Once the Branch SDK is integrated into an app, Branch can detect which Branch Links are leading to installs, re-opens, and users' actions. Enabling this integration and sending your events to Branch will allow Branch to enhance your mParticle data with Branch data.

Branch Events Imported from mParticle

Branch will import events that are not auto-tracked with the Branch SDKs. This includes commerce, content, user lifecycle, and custom events, and excludes events like clicks and installs. See the full list of supported events and associated mappings here. Branch will only import events that can be tied to a user.

Avoid Duplicate Data

To avoid duplicate data, you should either track conversion events directly with Branch or track events with mParticle and then enable import to Branch, not both. Branch will warn you if you try to import events to Branch that you are already tracking.

The Branch integration supports some of the events tracked with mParticle’s API or SDKs. Branch will only import events from mParticle that are not already auto-tracked with the Branch  SDK. This means that events like click and install cannot be imported. The following outlines how mParticle events are mapped to Branch events, and which will be imported to Branch:

mParticle Action

mParticle Event Type

mParticle Custom Event Type

Branch Event

Branch Event Category

Imported

add_to_cart

product_action

-

Add To Cart

Commerce Event

Yes

add_to_wishlist

product_action

-

Add To Wishlist

Commerce Event

Yes

use the Branch event name

-

-

View Cart

Commerce Event

Yes

use the Branch event name

-

-

Add Payment Info

Commerce Event

Yes

checkout

product_action

-

Initiate Purchase

Commerce Event

Yes

purchase

product_action

-

Purchase

Commerce Event

Yes

use the Branch event name

-

-

Spend Credits

Commerce Event

Yes

use the Branch event name

custom_event

search

Search

Content Event

Yes

view_detail

product_action

-

View Item

Content Event

Yes

use the Branch event name

-

-

Rate

Content Event

Yes

use the Branch event name

-

-

Share

Content Event

Yes

use the Branch event name

-

-

Complete Registration

Lifecycle Event

Yes

use the Branch event name

-

-

Complete Tutorial

Lifecycle Event

Yes

use the Branch event name

-

-

Achieve Level

Lifecycle Event

Yes

use the Branch event name

-

-

Unlock Achievement

Lifecycle Event

Yes

use the Branch event name

-

-

Custom

Custom Event

Yes

-

-

-

Click

-

No

-

-

-

Install

-

No

-

-

-

Reinstall

-

No

-

-

-

Open

-

No

-

-

-

SMS Sent

-

No

-

-

-

Pageview

-

No

-

-

-

Web Session Start

-

No

-

-

-

Branch CTA View

-

No

-

-

-

Impression

-

No

Prerequisites

In order to enable mParticle (import), you need to have completed the following:

  1. Admin access to your Branch Dashboard.

  2. Have either the Engagement or Performance product enabled for your Branch Account.

  3. Implemented the Branch SDK into your mobile app (iOS | Android)

  4. Implement the mParticle SDK

  5. Admin access to your mParticle account.

Enable mParticle (import)

1. Setup Branch

Contact Branch to configure Branch to receive events from mParticle. Please note that a subscription to Data Feeds is required to enable data import from mParticle to Branch.

Then, navigate to the Data Integrations page of the Branch dashboard.

  1. Select mParticle from the menu on the left.

  2. Select the platforms you would like to import events from and click Save.

2. Setup mParticle

Navigate to your your mParticle UI’s Connections page.

  1. Select an input and add Branch S2S as the output.

  2. Enter your Branch Key. This can be found in the Account Settings > App section of the Branch dashboard.

  3. Enter your Branch Secret. This can be found in the Account Settings > App section of the Branch dashboard.

Identifiers

Identifiers are required for events to be imported to Branch. You must include:

  • context.userId.Customer or context.userId.mpid or context.userId.other or context.userId.other<2-10>

  • (environment.Identity.DeviceIdentity.IOS_ADVERTISING_ID or environment.Identity.DeviceIdentity.IOS_VENDOR_ID) and context.runtimeEnvironment.type or

  • (environment.Identity.DeviceIdentity.GOOGLE_ADVERTISING_ID or environment.Identity.DeviceIdentity.ANDROID_ID) and context.runtimeEnvironment.type

Branch maps mParticle's identifiers to the following:

mParticle field

Branch field

context.userId.Customer
context.userId.mpid
context.userId.other
context.userId.other2
context.userId.other3
context.userId.other4
context.userId.other5
context.userId.other6
context.userId.other7
context.userId.other8
context.userId.other9
context.userId.other10

developer_identity

environment.Identity.DeviceIdentity.IOS_ADVERTISING_ID

idfa

environment.Identity.DeviceIdentity.GOOGLE_ADVERTISING_ID

aaid

environment.Identity.DeviceIdentity.IOS_VENDOR_ID

idfv

environment.Identity.DeviceIdentity.ANDROID_ID

android_id

context.runtimeEnvironment.type

os

At this time, Branch will not attribute logged out web events received from the server-to-server integration.

3. Verify the integration

Once you have import turned on in both mParticle and Branch, events should come through. You will see a green dot on the import card if Branch has seen events:

Branch imports events from mParticle as commerce, user lifecycle, content, or custom events. To see more information on the events that are coming in, you can look at events with origin MPARTICLE in Liveview.

Using imported events

Events imported from mParticle to Branch will be available wherever you can normally use events within Branch. This includes dashboard visualizations, Data Feeds (including Data Integrations, Query API, Webhooks, and Daily Export API), Ads postbacks, Journeys targeting, Liveview and more.

Advanced

Attribution for logged out users on web

Branch uses a custom, in-house identifier for logged out users on web. If you enable the server to server integration from mParticle to Branch, you will not be able to attribute logged out web events to a campaign run with Branch. For this reason, you may want to track web events directly with the Branch web SDK, while still sending app events server to server from mParticle. Branch allows you to then toggle web event import off to prevent duplicate data.

Enabling Roku OTT Events

Prerequisite

You must complete the above set up steps
You must have OTHER events checked in the Branch Dashboard mParticle Integration

Events Supported

OTT mParticle import will not give Branch OPEN events. (OPEN events coming soon)
Branch imports session_start events as a custom event.

Enabling the Connection in the mParticle Dashboard:

  1. Once the Branch S2S module has been configured, it can be selected as a destination via the mParticle connections UI (screenshot below).

  2. Select the Roku platform input and connect it to Branch without any transformations applied.

  3. Enter your Branch Key and Branch Secret in order to configure the Branch S2S integration.