Billing Overview

Access and manage your billing on the Account Settings section, on the Billing tab of the dashboard.

How Billing Works

Branch’s service period runs from the 1st of the month to the last day of the month. Your Branch billing cycle is recurrent and occurs monthly on the 1st of every month. If you sign up part way through the month, your first invoice will be prorated.

Use the following guides if you need more information on how to manage your billing, cancel your paid subscriptions, upgrade, access invoices, request Branch's W9, learn how trials work.

FAQs

What happens if I sign up partway through the month?

All partial billing periods will be prorated and paid usage won't begin until your trial is over. If you sign up for a premium product partway through the month, your first invoice will be prorated.

For example, if you sign up on May 25th, your trial will start on May 25th and will run for 14 days, until June 7th. Your charges and usage will accrue from June 8th to June 30th, and your first invoice will be issued during the first week of July.

When will I be billed?

For online subscriptions (e.g. customer signs up to Branch’s premium products directly from the website), you will be billed during the first week of the calendar month. Branch bills in arrears. As such, Branch will send your invoice at the end of the service period, rather than upfront (in advance).

Updated 2 months ago

Billing Overview


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