Overview

Branch offers two different types of pricing tiers, and depending on which tier you fall into will determine how billing is managed in your account.

Trials

You are welcome to sign up for Branch on a 14-day trial after having a credit card on file. We want all of our customers to be successful when using Branch products and this trial period allows you to get integrated and test the products free of charge.

Trials begin immediately upon sign-up, and you will not be charged for any usage during this trial period. Once you sign up, paid usage will not begin accruing until your trial period is over, 14 days later.

Enterprise Billing

Enterprise billing is managed through a dedicated contract based on annual pricing and includes specific Branch products, MAU tiers, and overage specifications. Invoices are viewed in the Billing tab of the Account Settings page of the Branch Dashboard.

If you have any questions regarding your contract or would like to make changes, reach out to your account manager or contact sales.

Self-Serve Billing

For Self-serve, you can access and manage your billing in the Billing tab of the Account Settings page of the Branch Dashboard. Here you will be able to:

• View your plan
• View account summary & subscribed products
• Add/edit/delete credit card information

For more details on managing your billing details, view our dedicated guide here.

Billing Cadence

Branch’s service period runs from the 1st of the month to the last day of the month. Your Branch billing cycle is recurrent and occurs monthly on the 1st of every month. Branch bills in periods; as such, Branch will send your invoice at the end of the service period, rather than upfront (in advance).

If you sign up partway through the month, your first invoice will be prorated.