Add & Manage Users

Add Users to Branch Dashboard

  1. Go to the Account Settings page in the dashboard, and click to the Team tab.
  2. Click Add App Team Member.
  3. Enter the email address of the user you wish to add.
  4. Click Search User.
  1. If the user does not already exist, you will be prompted to complete the following fields:
    a. First Name
    b. Last Name
    c. Access Level, your options are:

    1. Admin
    2. Team Member
    3. Full Read
    4. Limited Read
    5. Custom - If you choose Custom, you will have to define each access level you wish to grant that user. Your options are:

      a. Link-level Settings - Settings or features that can impact functionality for single links.
      b. Channel-level Settings - Settings or features that can impact functionality across a marketing channel.
      c. App-level Settings - Settings or features that can impact functionality app-wide.
      d. Aggregate Data - Summary data that contains no granular data.
      e. Sensitive Data - Data that can contain user-identifying, payment-related, or secret information.
      f. Fraud Settings & Data - Settings or data associated with fraud detection and prevention.

  2. Click Invite when you're done.
    a. If you are adding a user to your Organization View, select one of the follow and click Save:
    • All apps that inherit from the organization
    • All apps

Manage Users

Modifying Permissions of an Existing Team Member

To modify an existing team member:

  1. Find the team member you want to modify and click the ... button in the Actions column for that user.
  2. To edit the Organization Team member:
    a. Click Edit and modify any of the following:
    b. Email
    c. First and Last names
    d. Access Level
    1. Admin
    2. Team Member
    3. Full Read
    4. Limited Read
    5. Custom - If you choose Custom, you will have to define each access level you wish to grant that user. Your options are:
      a. Link-level Settings - Settings or features that can impact functionality for single links.
      b. Channel-level Settings - Settings or features that can impact functionality across a marketing channel.
      c. App-level Settings - Settings or features that can impact functionality app-wide.
      d. Aggregate Data - Summary data that contains no granular data.
      e. Sensitive Data - Data that can contain user-identifying, payment-related, or secret information.
      f. Fraud Settings & Data - Settings or data associated with fraud detection and prevention.
  3. Click Save.

Resend Invitation to Join

To resend the invitation to join the account:

  1. Find the Organization Team member you want to modify and click the ... button in the Actions column for that user.
  2. Click Resend Invite.

Delete Team Member

  1. Find the team member you want to delete and click the ... button in the Actions column for that user.
  2. Click Delete.
  3. In the Are you sure you want to delete? modal, click Yes, Delete.

Request Additional Permissions

As a non-Admin user, you may not be able to access/use certain sections of the Branch dashboard. If you’d like more access, please contact an Admin user on your account to ask for more permissions.

If you need further assistance, feel free to reach out to [email protected]

Updated 19 days ago

Add & Manage Users


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