Branch University FAQs

What is Branch University?
How do I access Branch University?
How do I navigate to Branch University?


What is Branch University?

Branch University is your hub to learn more about the Branch products and best practices. In University you will find detailed walk-throughs of each Branch product and feature along with discussions of:

  • Product value
  • Example use cases
  • 最佳实践
  • Product Implementation
  • Product Troubleshooting

Our extensive video library provides short walkthrough clips as well as longer form webinar recordings that might be helpful as you inform your cross channel strategy.

And finally, if you are ready to test your knowledge and prove your Branch fluency, we have a series of Certifications that will help you get up to mastery on each of our different product lines.

How do I access Branch University?

If you have a Branch Dashboard account, you can access Branch University. Clicking on the “Login” button from Branch University will prompt you to log in with your Branch Dashboard credentials.

IMPORTANT:
If you currently use an SSO Provider like OKTA or OneLogin to access the Branch Dashboard, you will need to make sure that you are logged in to the Branch Dashboard before navigating to Branch University.

How do I navigate to Branch University?

There are 3 main ways that you can access Branch University.

  1. Linked from the Help Center- Branch’s Help Center has links to University on the home page and in the header across all sections of the site.
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  1. From the Branch Dashboard - The resource center in the Branch Dashboard can be accessed by clicking on the Branch logo in the bottom right corner of the page. One of the options in the resource center is a link directly to Branch University. This is an ideal access point if you utilize an SSO provider like Okta or OneLogin to access the Branch Dashboard.
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  1. Access Directly - Branch University can always be accessed directly at https://university.branch.io/!
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