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What happens if my credit card is not accepted (Error 322)?

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If the system provides an Error 322 when entering your credit card, follow these troubleshooting steps:

  1. Verify the billing address matches the billing address on your credit card statement
  2. Verify that there aren’t too many sales/authorizations on your card in a short period of time
  3. For international customers, verify your credit card has permission to accept US charges
  4. Verify your credit card is not a prepaid card

If you continue to experience issues, please contact your financial institution for further assistance. If there’s any action and/or transaction Branch can help with, contact our support team at [email protected].

Updated over 4 years ago